Return and Refund Policy
OVERVIEW
At Fresh Harvest, we want you to be completely satisfied with your purchase. If for any reason you are not, we are here to help. Please review our return policy below to ensure a smooth return process.
ELIGIBILITY FOR RETURNS
To be eligible for a return, the following conditions must be met:
- The item must be unused and in the same condition that you received it.
- The item must be in its original packaging.
- The return request must be made same day of receiving the item.
RETURN PROCESS
To initiate a return, please follow these steps:
- Contact our customer service team at freshharvestly@gmail.com / 8879568343 /8879568353 same day of receiving your order to request a return authorization.
Please note that we must receive your returned item within same day of return authorization.
REFUNDS
Once we receive your returned item, we will inspect it to ensure it meets our return conditions. If your return is approved, a refund will be processed to your original payment method within instant.
EXCHANGES
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at freshharvestly@gmail.com / 8879568343 . Exchanges are subject to availability.
CONTACT US
For any questions regarding returns or exchanges, please contact our customer service team at freshharvestly@gmail.com / 8879568343 . We are here to assist you and ensure your satisfaction.
Thank you for shopping with Fresh Harvest!
